Essex Dyslexia – Assessments & Specialist Tuition

Essex Dyslexia is committed to protecting your privacy and handling personal data in a safe, transparent and lawful way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store and protect personal data when you book or receive assessment or tuition services.

1. Who We Are

Essex Dyslexia provides specialist dyslexia assessments and literacy tuition for children and young people.

Data Controller:
Sally Norris – Essex Dyslexia

If you have any questions about this policy or how your data is used, you may contact: hello@essexdyslexia.co.uk

2. What Data We Collect

We may collect and store the following types of personal data:

Parent / Carer Information

• Name
• Email address
• Telephone number
• Address
• Child / Student Information
• Name
• Date of birth
• School and year group
• Relevant educational history
• SEN or support information
• Assessment data and test results
• Observation notes
• Reports and recommendations

School Information (if applicable)

• SENCo or teacher contact details
• Supporting documentation (e.g. Form 8 Section 1, teacher questionnaires)

3. Why We Collect This Data

Your data is collected and processed in order to:

• Provide specialist dyslexia and learning assessments
• Deliver tailored tuition
• Write professional reports and recommendations
• Communicate with parents, schools and other professionals (with consent)
• Meet legal, ethical and professional obligations

The lawful basis for processing is:

Consent – provided when you book an assessment or tuition

Contractual necessity – to deliver the service you have requested

Legal obligation – for record keeping and safeguarding

4. How Your Data Is Stored

All personal data is stored securely:

Digital records are stored on password-protected devices

Documents are encrypted or stored within secure cloud services

Paper records (if used) are kept in locked storage

Only Sally Norris has access to assessment and tuition records.

5. How Long Data Is Kept

Assessment records and reports are normally retained for 7 years after the final service date, in line with professional and insurance guidance.

You may request earlier deletion unless there is a legal or safeguarding reason to retain the data.

6. Who Your Data Is Shared With

Your data is never sold or shared for marketing purposes.

With your consent, reports or information may be shared with your child’s school or other professionals involved in your child’s education (e.g. SENCo, Educational Psychologist, exam officer). Data may also be shared if required by law (e.g. safeguarding concerns).

7. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (where legally permitted)
• Withdraw consent
• Request data portability
• Make a complaint to the Information Commissioner’s Office (ICO)

Requests should be made by email and will be responded to within 30 days.

8. Data for Children

Children’s data is treated with the highest level of confidentiality and care. Information is only collected where it is necessary to support assessment, learning and wellbeing.

9. Cookies & Website Data

The Essex Dyslexia website may use basic cookies to support functionality and analytics. No sensitive personal data is collected without your consent.

10. Updates to This Policy

This policy may be updated to reflect changes in law or practice. The latest version will always be available on this website.

January 2026